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At OICNM, we understand that circumstances may arise that require students to request a refund for tuition fees or other payments made to the college. Our refund policy is designed to be fair, transparent, and in compliance with applicable regulations. The policy outlines the conditions under which refunds are granted and the procedures for requesting and processing refunds. Please carefully review the following detailed refund policy:
Tuition and Fee Payments Eligible for Refund
Tuition Fees: Tuition fees are eligible for a refund based on the specific refund schedule outlined below.
Application Fees: Application fees are non-refundable.
Course Materials Fees: Refunds for course materials fees are subject to specific conditions and timelines.
Withdrawal and Refund Schedule
Within 24 hours of Classes: Students who officially withdraw from the programme within the start of classes are eligible for a full refund of tuition fees paid, excluding the non-refundable application fee.
Within 10 days of Classes: Students who withdraw within 10 days of classes may be eligible for a partial refund of tuition fees of 90%.
Within 30 days of Classes: Students who withdraw within 30 days of classes may be eligible for a partial refund of tuition fees of 80%.
Within 90 days of Classes: Students who withdraw within 90 days of classes may be eligible for a partial refund of tuition fees of 50%.
Refund Request Procedure
To request a refund, students must complete and submit an official Withdrawal Form to the Admissions Office. The form is available through the Admissions Office.
The date the Withdrawal Form is received will be used as the official date of withdrawal for calculating the refund amount.
Course Materials Fees Refund
Course materials fees may be refundable if the student withdraws before the start of the course and has not received or utilized any course materials.
Once course materials have been received or accessed, the course materials fees become non-refundable.
Refund Processing Time
Refund requests are typically processed within 30 business days from the date the completed Withdrawal Form is received.
Refunds are issued using the original payment method unless otherwise requested by the student.
Refund Exceptions
In exceptional circumstances, such as documented medical emergencies or college-related administrative errors, the college may consider refund requests beyond the stated policy. Each case will be evaluated individually.
Application fees and other non-tuition fees are non-refundable.
Financial Aid and Scholarships
The refund policy applies to tuition fees and course materials fees after considering any applicable financial aid or scholarship amounts.
Dispute Resolution
Any disputes related to refund requests or processing will be resolved in accordance with the college's established dispute-resolution procedures.
Note: OICNM reserves the right to amend or update this refund policy as necessary. Any changes to the policy will be communicated to students through official college channels.
OICNM is committed to providing fair and transparent refund processes for our students. We encourage all students to familiarize themselves with this refund policy and reach out to the Admissions Office for any questions or clarifications regarding refund requests.